In This Issue:
- BGI Integration Update
- RMA Process
BGI Contact Info:
Mesa Labs
10 Park Place
Butler, NJ 07405
Ph: 973-492-8400
Email: BGIsales@mesalabs.com
Web: BGI.MesaLabs.com
BGI Integration Update
All manufacturing for BGI products has now shifted from the Waltham, MA location to Mesa’s manufacturing facility and calibration laboratory located in Butler, NJ. Certainly relocating an operation such as BGI is not without its complications, however great efforts have been made to preserve technical accuracy and customer satisfaction as we make this transition. We thank you for your patience and we look forward to serving you for years to come!
RMA Process
Mesa recommends annual service and calibration of your BGI product as a periodic quality assurance measure to ensure your instrument is providing accurate and reliable data. Please use our RMA form (available online) to plan the return of your BGI product to our accredited facility for expert care, maintenance and calibration.
Kindly take a little extra time to use the “Product Issue” box to provide additional contact information and product details, such as your billing and shipping address, your product experience and your application. The more we know about you, our valued customer, and your BGI product, the better we can assist you.
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